Connecting international football fans with 2021 FIFA Club World Cup

FIFA, Fédération Internationale de Football Association, is the world governing body of football. As the highest governing body of the association of football, it brings together players, teams, and fans from all over the planet. 

International audiences and media closely monitor each FIFA event, with press conferences after each game. Both players and fans come from all over the globe, bringing up the need for top-notch interpretation. 

For the FIFA Club World Cup 2021 in Abu Dhabi, FIFA needed a reliable and high-quality interpretation solution that could unite both on-site and off-site/online audiences in the common language of sport.

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Event date:

3-12 February 2022

Location:

Abu Dhabi

Type of event:

Hybrid

Interactio product:

Interactio Listener App

Client testimonial

Heading

“Sharing is caring.” I would say we have this kind of relationship with Interactio – we learn from each other and improve together.”

Ivan Pasquariello and Ségolène Valentin, FIFA Media Operations & Services Managers

About the event

For the FIFA Club World Cup UAE 2021™, the stakes were high: the event brought together professional players, broadcasters, and media representatives from all over the world. Because of that, there was the need to be as multilingual as possible.

The competition included eight games, seven teams from different clubs, and tons of fans from all over the planet following them. 

Media and, by extension, the fans were carefully listening and analyzing every word players and coaches delivered. Hence, they needed a platform that could provide high-quality interpretation and be customizable, reliable, and secure.

This event in numbers

Up to 60

Participants

5

Languages

9

Interpreters

0

Unresolved
technical issues

10 days

Event length

Most loved Interactio features

On-site and remote tech support
Interpreter console
Dedicated project and account management
Hardware equipment set-up

Most loved Interactio features by FIFA

Customizable listener app

We created a white label application specifically for FIFA’s sports events called “FIFA Interpreting.” There, attendees received interpretation directly from their mobile devices. The organizers customized the look and experience to the fullest.

Customizable listener app

We created a white label application specifically for FIFA’s sports events called “FIFA Interpreting.” There, attendees received interpretation directly from their mobile devices. The organizers customized the look and experience to the fullest.

Screensharing

FIFA enjoyed having a tailored look and visual approach to their events with the ability to share screens and show branded visuals, as well as to share key information with both remote and on-site participants.

Sound quality

The FIFA Club World Cup 2021 organizers highlighted the top-quality audio delivered with our echo cancellation and noise suppression features. The remote media received the best multilingual experience as if they were present in a conference room.

Stream recording

We provided video recordings of press sessions in all five languages. This way, the media could participate in the event and listen to some players and coaches even if they didn’t watch their statements unfold in real-time right after the games.

This event’s security was assured by:

Karolis Aulosevičius

DPO at InteractioInternational

karolis@interactio.io

“The Compliance and Security team's mission is to ensure that we provide secure and reliable service to every single customer in the whole world. We do that with passion and appreciation.”

Karolis Aulosevičius – DPO at Interactio

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