Why businesses start using remote simultaneous interpretation

Since the global pandemic, many businesses and industries have adapted to the new challenges. One of the biggest ones was the shift from traditional face-to-face communication to fully remote. 

The interpretation industry was among the many that had to adapt to this new form of communication. The change was needed as the travel restrictions and the ban on in-person events paralyzed the interpretation industry. However, this challenge gave rise to remote simultaneous interpretation (RSI). 

Even though the pandemic is coming to an end, we can say this for sure: RSI is here to stay! RSI is becoming the number one solution for seamless communication among governmental institutions, NGOs, and businesses.

You might wonder why do businesses start using remote simultaneous interpretation? Stick with us as we help you grasp the main reasons why!

What is RSI?

Remote simultaneous interpretation is simultaneous interpretation 2.0. With this type of interpretation, every person (interpreters included!) can receive the audio and video feed virtually. This means that everyone can connect remotely from anywhere in the world. 

And did we mention that RSI is delivered through dedicated platforms? So after you choose the right RSI solution for your company, you can have communication free of language barriers. For example, at Interactio, we offer a multilingual meeting solution that is secure, user-friendly, and designed for truly seamless communication. Want to learn more?
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Why is RSI the best option for businesses?

Now that you know a bit more about RSI, you might still wonder why it’s the best type of interpretation for improving business communication. That’s a valid point! Let’s dig deeper into some of the main reasons businesses start using RSI. 

Improved international team communication

It’s no secret that due to globalization, many businesses have become international. Team members from different cultural backgrounds can bring diversity, new opportunities, and unique ideas to your business. Yet this can also leave room for miscommunication that machine translation cannot solve. 

We agree – language barriers are not fun. Especially if they’re in the way of effective team collaboration and communication. 86% of employees and executives report that the lack of such is the leading cause of workplace failures. So, how can RSI improve communication?

For starters, interpretation can boost international team productivity. That’s correct – it can help build trust, increase motivation, engage in communication, and avoid power distortion. 

For example, interpretation can be helpful while training or communicating with your international colleagues. It’s also useful for those who are not comfortable speaking English. 

Effective client reach

Let’s not forget that interpretation helps to build bridges to limitless knowledge. This can help to expand your clientele and business as a whole. 

Let’s say you connect with a client outside of your usual customer base. Not only can you run into language barriers, but also accidentally come across miscommunication due to culturally sensitive topics or phrases that have negative connotations. This can surely lead to some unpleasant conversations or even a missed business deal!

A great way to avoid culture-related miscommunication with a client is to have a professional interpreter help you in the business meeting. In such cases, an interpreter will adjust the message to fit the cultural context for you. All you have to do is communicate your pitch!

At Interactio, we train the interpreters for the right scenario so your message will never get lost in translation. Our team makes sure to match you with certified interpreters with relevant industry knowledge. 
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Greater adaptability

If a business decides to use interpretation to improve communication between the team members or event clients, RSI can bring in the element of adaptability to any meeting. You can have interpretation for on-site, online, or hybrid meetings. And the best part is that you can work with interpreters without any transportation hustle!

Reliable RSI platforms are designed to be adaptable to the client’s needs. And did we mention that you can integrate our solution with the online video-conferencing platforms you already use, such as MS Teams, Zoom, and WebEx? 

High-security standards

Data protection and security are big concerns for businesses. And they should be, as cybersecurity attacks are common. In fact, according to Accenture, 68% of business leaders claim that their cybersecurity risks are increasing. So, how can RSI platforms help with that?

Since data protection is a great concern for businesses, online or hybrid meetings can seem scary. We agree – sharing files, contacts, and other important data online can be risky. That’s why businesses start using RSI platforms with high-security standards to host meetings or conferences.

We can say for sure that at Interactio, we put security at the heart of our product development. In fact, we put a lot of effort into maintaining high-security standards. For starters, we approach your data with care and leave the choice of how we handle it to you. And did we mention that we have compliance certifications and memberships, such as ISO 27001, HIPAA, and CSA? 

Learn more about security at Interactio.

Convenience

Planning a business meeting can be time-consuming, especially if you need to worry about interpretation. RSI services can take some of the pressure off. 

If you’re looking for a seamless event experience, an all-in-one solution can make it happen. How? Let’s just say that RSI solutions are designed to be intuitive, easy-to-use, and have high-quality interpretation. And to top it all off, a dedicated technical support team is always available to support you in case you run into any issues.

And let’s not forget that with RSI, you don't need to worry about interpreting booths, renting traditional interpretation hardware, location size, and travel costs for the interpreters. All you need to make RSI happen is an Internet connection, a phone or a laptop, and a headset. Sounds convenient, right?
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In short

Ever since the global pandemic, many businesses have started using RSI services. In fact, the popularity is increasing even though the pandemic is coming to an end. RSI has become popular because of its benefits, such as more effective international team and client communication, adaptability, high-security standards, and reasonable pricing.