Security, privacy, and compliance should be at the heart of all remote simultaneous interpretation platforms. At least that's what we think at Interactio.
Having served over 1M listeners worldwide by supporting multilingual events, we prioritized cybersecurity from day one. The reliability and security of our platform ensure that we can work with the most influential global organizations, such as the European Commission, agencies of the United Nations, and more.
However, unless you are an online security expert, the extensive list of certifications and memberships can be pretty overwhelming.
That’s why we want to shine some light on what our compliance and membership certifications mean, what global standards we comply with, and why everyone who organizes virtual events must be familiar with those.
Interactio strives for cybersecurity excellence with every compliance certification and attestation. Below, you will find the explanation of the certifications we receive the most questions about.
If you have ever hosted a remote event with interpretation, you have likely heard about ISO27001 as the golden industry standard. Interactio has been the first RSI platform to obtain the certification granting maximum compliance with international standards.
International Organization for Standardization (known as ISO) is an international non-governmental body with 167 national standard organizations that develop worldwide standardization. ISO promotes the adoption of international quality standards. By doing so, they ensure that our work makes lives easier, safer, and better.
ISO 27001 is one of the ISO standards which focuses on information security processes, particularly confidentiality, availability, and integrity.
By holding ISO 27001 certification, we show our commitment to people, technology, and processes to protect the company’s data. For you, this means three key areas of security, granted by international standards.
Want to learn even more about ISO27001 and how it is at the core of our cybersecurity practices? Read more here.
Interactio holds a membership at CSA, which is also known as the Cloud Security Alliance. We are a part of the STAR (Security, Trust, Assurance, and Risk) program for top-industry cloud security assurance.
Founded in 2013 by the Cloud Security Alliance, the Security Trust Assurance and Risk (STAR) registry serves and ensures “the key principles of transparency, rigorous auditing, and cloud security and privacy best practices.”
If your meetings are supported by Interactio, you can rest assured that we comply with the Cloud Controls Matrix to serve event organizers and cloud auditors according to the highest standards in cloud security. Feel free to check out our detailed Security Self-Assessment here.
Compliant cloud security
In simpler terms, membership in the CSA’s STAR program at Level 1 allows you to be sure that any event hosted with Interactio is compliant with industry standards in cloud cybersecurity.
GDPR is considered another golden standard in the industry, relating to the privacy and security of personal information. Although originally a European Union regulation, it is a universal standard for privacy law and human rights, especially for events on any scale since they process a lot of information: personal details of participants, speakers’ words, etc..
The General Data Protection Regulation (GDPR) regulates data protection and privacy in the European Union and the EEA. Data protection is a fundamental right of any individual, and GDPR ensures that on a legal level in any setting: be it online, offline, in a workplace, or anywhere else, personal information is secure.
During events with an online component (remote, hybrid, or integrated events), your participants' data are processed through a video-conferencing or RSI platform of your choice.
From participation forms to event recordings, these platforms collect your and your audience’s data. When organizing an event online, it is essential that the tool you’re using is compliant with GDPR to prevent personal information leaks.
Interactio is GDPR-compliant, which means:
Interactio is one of the few platforms for online and integrated events compliant with HIPAA, which is a must-have if your organization holds meetings involving sensitive medical information.
Health Insurance Portability and Accountability Act (HIPAA) is a federal law passed in the United States in 1996. At its core, HIPAA protects patient information from being used and disclosed without explicit consent. It both grants patients agency over their information and controls the medical professionals’ and systems’ use of this sensitive data.
If your event involves any sensitive data and medical information, Interactio protects it under HIPAA regulation. The types of events that can benefit from HIPAA compliance are internal meetings in medical institutions, one-on-one meetings, medical conferences, webinars, and more.
Medical data is protected
We are obliged to safeguard any data pertinent to the topic, and no patient information can be disclosed in any context without the owners’ consent.
At Interactio, we put the security of our events at the heart of what we do. Connecting people all over the world should be multilingual but also secure. We strive for the highest standards of confidentiality, privacy, and security
If you want a more detailed look into what cybersecurity means for us, download our Cybersecurity Whitepaper here.
Oct 20, 2022
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