Interactio FAQ

Interpreters

Does the app translate the audio?
Can the interpreter pause the streaming of the translation?
Is there a Mute button?
What type of microphones or headsets does Interactio recommend?
Can we see how many people are listening to the stream?
Can we have multiple interpretations happening simultaneously?
How many language options can the app support at one time?
Do we need professional microphones?
What if the interpreter chooses to use traditional consoles?


Does the app translate the audio?

No, the Interactio system only streams the audio. There must still be an actual interpreter. Interpreter can be onsite at the event or offsite in a remote location.


Can the interpreter pause the streaming of the translation?

Yes, there is a “Mute” button in the computer app. To temporarily mute the audio stream, press and hold “Mute” button. When you release, the sound will resume. To mute the audio stream for a longer period of time, click and drag the button away. To turn off the constant mute simply repeat.


Is there a Mute button?

Yes – just press the letter “M” on your keyboard.


What type of microphones or headsets does Interactio recommend?

Pro microphones we recommend:
Shure sm58s
Sennheiser e835s
Connecting Pro Microphones to Computer
Shure X2U adapters (for quality sound)
USB to XLR cable for simple connection (with lower sound level)
HiEnd headsets
Logitech H650e
Logitech H820e (only wireless)
Plantronics Blackwire 520
Plantronics Blackwire 725
Jabra BIZ 2400 II-series
Jabra Evolve 80


Can we see how many people are listening to the stream?

Yes. You can see the number of listeners on the computer app and on the management website.


Can we have multiple interpretations happening simultaneously?

Yes. Currently, we require 1 laptop per language.


How many language options can the app support at one time?

The system can support an unlimited number of languages simultaneously.


Do we need professional microphones?

Professional microphones are not necessary, but we recommend testing your microphone with our system to hear how the audio will sound to the listeners.


What if the interpreter chooses to use traditional consoles?

Interactio’s system can work alongside traditional interpretation consoles. The interpreter can use traditional mic which streams through interactio’s broadcaster and into the listeners’ phones.


 

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