Interactio FAQ

Internet and Wi-Fi

How fast should the Internet be in the venue?

How far can participants be from the stage in order to listen to translation on their devices?

Are there any special Wi-Fi requirements?
How many people can connect to a broadcast via Wi-Fi?
Is it possible to use multiple Wi-Fi spots in order to avoid Wi-Fi overcrowding?
How many MB are used per hour, per user?
What if the Internet disconnects during the broadcast?
What Wifi network equipment does Interactio recommend?


How fast should the Internet be in the venue?

To be on a safe side – approximately *120kbps per listener only for the Interactio app and *1 mbps for the Broadcasting computer. However, the application must be downloaded for the first time. Broadcasting software is around 100MB and mobile application is around 15MB per smartphone.
* Not including other applications like browsers, chatting and sharing applications that the listener might use.


How far can participants be from the stage in order to listen to translation on their devices?

Listeners can be as far away from the stage as the Wi-Fi connection will allow. They may go to the parking lot, drink coffee or walk around the venue while still listening to translation via wifi, or switching over to mobile data (3G/4G/LTE) that would allow them to listen to the stream in any location.


Are there any special Wi-Fi requirements?

Wi-Fi requirements can be found here: (WiFirequirements.pdf)


How many people can connect to a broadcast via Wi-Fi?

The Interactio system can support up to 50000 listeners. However, the number of listeners supported also depends on local network capabilities.


Is it possible to use multiple Wi-Fi spots in order to avoid Wi-Fi overcrowding?

Yes, you can use multiple Wi-Fi hotspots. However, they all have to be connected to the same network.


How many MB are used per hour, per user?

Network usage:
Internet usage (if streaming online is enabled):
Broadcaster software (streaming to Server): upload up to 100MB/h, download up to 4MB/h
Listener app (listening from Server): up to 60MB/h (per one smartphone)
Internet usage (if streaming is done only locally):
Broadcaster software : upload/download up to 4MB/h
Listener: upload/download up to 1MB/h (per one smartphone)


What if the Internet disconnects during the broadcast?

If attendees are already listening to the translation, they will still be able to hear the stream as long as they do not close the app.
If attendees are not already listening to the translation, then they will not be able to connect to the stream, because the initial connection requires Internet.
Listeners can use their 3G/4G/LTE mobile data for listening with our Wi-Fi.


What Wifi network equipment does Interactio recommend?

For small events (Max 32 wifi clients):
Linksys WRT1900ACS
NETGEAR Nighthawk R7000
D-Link DIR-880L
Linksys EA7300a
ASUS RT-AC55U
Medialink AC1200
TP-Link Archer C1200
 
For bigger events, please use flagship Access Points(accompanied by AP controllers, switches and routers) from these manufacturers:
Ruckus (e.g. ZONEFLEX R710)
Ubiquiti (e.g. AP‑AC‑HD)
Xirrus (e.g. XR-4000)
Aruba (e.g. 330 SERIES)
Cisco (e.g. 3800 Series)
Meraki (e.g. MR53)
Aerohive (e.g. AP550)
 
LTE/4G/3G Modem:
For EU use: Netgear LB1111-100EUS
For USA use: Netgear LB1121-100NAS


 

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