Interactio FAQ

Attendees

What are the best ways to let participants know about the app?
How far can participants be from the stage in order to listen to the translation on their devices?
What if someone calls me while I am listening to the audio stream?
Does the app close if the listener sends a text or starts to browse the Internet?
What if some attendees do not have smartphones?
Is it possible to collect feedback from the participants through the app?


What are the best ways to let participants know about the app?

Send an email to all participants a few days prior to the event
Inform attendees at registration
Announce from stage
Interactio provides email templates, powerpoint slide and flyers in all languages to help you inform your attendees


How far can participants be from the stage in order to listen to the translation on their devices?

Listeners can be as far away from the stage as the Wi-Fi connection will allow. They may go to the parking lot, drink coffee or walk around the venue while still listening to translation via wifi, or switching over to mobile data (3G/4G/LTE) that would allow them to listen to the stream in any location.


What if someone calls me while I am listening to the audio stream?

The stream will be paused while you take the call. Afterwards, you can come back to the app and continue to listen. This applies to phone calls, as well as calls through WhatsApp, Viber, Skype and similar apps.


Does the app close if the listener sends a text or starts to browse the Internet?

No.


What if some attendees do not have smartphones?

Our call-in option allows attendees to use any phone to connect to the stream
2-way headphone splitters can be used to connect two headphone sets to one device
Tablets can be used to listen to the audio, as well


Is it possible to collect feedback from the participants through the app?

By default, the app asks attendees if they would recommend Interactio to their friend or colleague. We plan to add the capability to ask custom questions in the future.


 

Ready to bring your event to the next level?

GET A QUOTE

Interactio uses cookies to improve the user experience, analyze site traffic, personalize content. If you continue to use this site, you consent to our use of cookies. Read more.

Got it